Terms and Conditions

Welcome to Ramiro AI, an AI-powered film marketing and distribution assistant operated by Ramiro AI, registered in Denmark. By creating an account or using the service, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, do not use the platform.

These terms constitute a legally binding agreement between you and Ramiro AI. The agreement enters into force when you check the box on the payment platform and complete your first payment.

Ramiro AI is an AI-powered tool that provides guidance, strategy, and content creation support for film marketing and distribution. It is not a human consultant, not a marketing agency, and not a guarantee of results.

The platform provides tools, frameworks, and AI-generated guidance based on film marketing and distribution knowledge. The application of that guidance, the decisions made, and the results achieved are entirely the responsibility of the user. Ramiro AI does not guarantee any specific outcome including but not limited to festival selection, distribution deals, streaming placements, sales figures, audience numbers, or revenue.

Specifically, Ramiro AI is not and does not act as:

• A psychologist, therapist, or mental health advisor.
• A marketing guru or guarantee of audience growth.
• A sales agent, publicist, or PR manager.
• A distributor or guarantor of distribution deals.
• A financial advisor or accountant.
• A lawyer or legal advisor.

Ramiro AI provides the following features as part of the subscription service:

• Conversational AI assistant for film marketing and distribution strategy and guidance.
• Social media content generation and scheduling.
• Digital asset management and organisation.
• Content calendar and campaign planning.
• Distribution strategy and festival planning guidance.
• PR and press kit guidance.

Features may be added, modified, or removed as the platform develops. We will communicate significant changes in advance where reasonably possible.

To use Ramiro AI you must create an account. You agree to provide accurate and complete information during registration, maintain the security of your account credentials, and notify us immediately of any unauthorised use of your account at hello@ramiro.ai.

Each account is for a single individual. You must be at least 16 years old to use the service. You are responsible for all activity that occurs under your account.

You agree not to use Ramiro AI to:

• Generate content depicting real individuals without their consent.
• Generate illegal, harmful, or deceptive content.
• Infringe copyright, trademark, or other intellectual property rights.
• Attempt to extract, reverse-engineer, or probe AI model weights or systems.
• Circumvent usage limits, safety filters, or access controls.
• Use the service for automated bulk operations without authorisation.
• Share account credentials with others.
• Use Ramiro AI to create content that is defamatory, discriminatory, or harassing.

Violation of these rules may result in immediate suspension or termination of your account without refund.

AI-generated content is provided as is without warranty of any kind. Ramiro AI does not guarantee that AI outputs are accurate, complete, original, non-infringing, or suitable for any particular purpose.

You are solely responsible for reviewing, editing, and approving all content before publication or distribution. Ramiro AI is not liable for any consequences arising from the use of AI-generated content.

Ramiro AI offers subscription plans billed in Euros. Current pricing is displayed at ramiro.ai/pricing and is subject to change.

All prices include applicable taxes where required by Danish law.

Subscription fees are billed on a recurring basis, either monthly or annually, depending on the plan selected. Billing begins at the end of the free trial period or immediately upon subscription if no trial is applicable.

Payments are processed through an authorised third party payment processor. Ramiro AI does not store credit card or payment information directly.

In the event of a failed payment, the system will attempt to process the payment again. If payment cannot be collected within 30 days of the due date, access to the platform may be suspended. In the event of continued non-payment, Ramiro AI reserves the right to terminate the subscription and pursue recovery of outstanding amounts.

Ramiro AI makes no promise, representation, or guarantee that you will achieve any specific result from using the platform. Examples of results shared in our marketing materials are illustrative and not a promise of what you will achieve.

Your level of success depends on the time and effort you invest, your knowledge and skills, the quality of your film, and your willingness to take action on the guidance provided. Ramiro AI is not responsible for any decisions you make or actions you take based on the guidance provided.

Any film projects, strategies, marketing plans, or other materials you work on within the platform are treated as confidential. Ramiro AI will not share, reproduce, or disclose your project materials to third parties without your explicit written permission.

If you participate in any community or group associated with Ramiro AI, you agree to respect the privacy and confidentiality of other participants.

Your name, film title, or any identifying information will never be used in any marketing material without your express written permission. If you give permission for your story or results to be shared, you may withdraw that permission at any time by contacting hello@ramiro.ai.

To the maximum extent permitted by applicable law, Ramiro AI shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

Our total aggregate liability for any claims arising out of or relating to the service shall not exceed the amount you paid to Ramiro AI in the 12 months preceding the claim.

Ramiro AI is not liable for failure to achieve festival selection, distribution deals, streaming placements, sales targets, or any other film industry outcome, or for temporary unavailability of the platform due to maintenance or force majeure events.

You agree to indemnify, defend, and hold harmless Ramiro AI and its officers, directors, and employees from any claims, losses, or damages including legal fees arising from your use of the service, content you upload or create using the service, or your violation of these terms.

These terms are governed by the laws of Denmark. Any disputes arising from these terms or your use of the service shall be submitted to the courts of Copenhagen, Denmark.

In the event of a dispute, we encourage you to contact us first at hello@ramiro.ai so we can attempt to resolve the matter directly. We will respond within 10 working days.

Users based in the European Union have the right to submit a complaint to an online dispute resolution body. The European Commission’s Online Dispute Resolution platform is available at ec.europa.eu/consumers/odr. Users also have the right to file a complaint with the Danish Consumer Complaints Board.

We may update these terms from time to time. Material changes will be notified at least 30 days in advance via email. Continued use of the service after the effective date constitutes acceptance. If you do not agree with the changes you may cancel your subscription before they take effect.

These Terms and Conditions, together with the Privacy Policy, constitute the entire agreement between you and Ramiro AI. If any provision is found to be invalid or unenforceable, the remaining provisions continue in full force. Failure by Ramiro AI to enforce any right does not constitute a waiver of that right.

Ramiro AI
Denmark

hello@ramiro.ai
ramiro.ai